pkr78 is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it and what rights you have over it.
Six core privacy principles that guide how pkr78 handles your information. Full legal text follows below.
What We Collect
We collect only the data required to operate your account and deliver the Platform's services — including registration details, usage data and, where applicable, identity verification documents.
How We Use It
Your data is used to manage your account, process transactions, comply with legal and regulatory obligations, prevent fraud and communicate important platform updates to you.
Who We Share It With
We do not sell your personal data. Limited sharing occurs only with trusted service providers who support our operations, and with authorities where required by law — always under strict contractual controls.
How We Protect It
Industry-standard encryption, access controls and security protocols are applied to all personal data stored and transmitted through the pkr78 Platform. We conduct regular security reviews.
How Long We Keep It
Data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Retention periods vary by data type.
Your Rights
You have the right to access, correct, delete, restrict and port your personal data. You may also object to certain processing activities. All requests can be submitted to our support team.
pkr78 respects your right to control your personal information. These rights are explained in full in Section 10 below.
Right of Access
Request a copy of the data we hold about you.
Right to Rectification
Correct inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your data where lawfully possible.
Right to Restriction
Limit how we process your data in certain circumstances.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests.
Please read this policy carefully. By using the pkr78 Platform you confirm that you have read and understood how we collect and use your personal data as described in this Privacy Policy. If you do not agree with our practices, please discontinue use of the Platform.
pkr78 ("pkr78", "we", "us", "our") operates the online gaming information platform accessible at pkr78.cam (the "Platform"). We are committed to protecting and respecting the privacy of every individual who accesses or uses the Platform, including users across Pakistan — from Karachi and Lahore to Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.
This Privacy Policy ("Policy") describes how pkr78 collects, processes, stores, shares and protects personal data obtained through the Platform, and sets out the rights available to you in relation to your personal data. It applies to all personal data collected through your use of the Platform, including data collected during account registration, account activity, payment processing and customer support interactions.
This Policy should be read alongside our Terms & Conditions, which govern the overall use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions on a privacy-specific matter, this Policy shall prevail.
pkr78 does not provide legal advice regarding data protection law in Pakistan or any other jurisdiction. Users are encouraged to seek independent legal advice if they have specific concerns about the application of local data protection laws to their use of the Platform.
In this Policy, the following terms have the meanings assigned to them below:
pkr78 acts as the Data Controller for personal data collected through the Platform. As Data Controller, pkr78 is responsible for determining the purposes for which your personal data is processed and for ensuring that processing is carried out in accordance with applicable data protection standards.
Where pkr78 engages third-party service providers to process personal data on its behalf, those providers act as Data Processors and are bound by contractual obligations that restrict how they may use your data. pkr78 remains responsible for ensuring that these processors comply with applicable data protection requirements.
If you have any queries about this Policy or about the way in which your personal data is handled, please contact us using the details set out in Section 16 of this Policy.
pkr78 collects personal data through several channels. The categories of data we may collect are described below.
pkr78 may receive personal data about you from third parties in limited circumstances, including identity verification service providers used to fulfil KYC obligations, fraud prevention and anti-money-laundering screening services, and payment processing partners. Any third-party data received is handled in accordance with this Policy.
Note on sensitive data: pkr78 does not intentionally collect special category personal data (such as health data, biometric data or political opinions) except where strictly required by applicable law or regulatory obligation (for example, responsible gambling self-exclusion records).
pkr78 processes your personal data only where a valid lawful basis exists under applicable data protection law. The lawful bases we rely upon are:
| Lawful Basis | When We Rely on It |
|---|---|
| Contractual Necessity | Processing required to create and manage your account, process deposits and withdrawals, and deliver the services you have requested. |
| Legal Obligation | Processing required to comply with applicable laws and regulations, including KYC/AML obligations and court orders. |
| Legitimate Interests | Processing necessary for fraud prevention, platform security, responsible gambling monitoring, business analytics and service improvement — provided such interests are not overridden by your rights and freedoms. |
| Consent | Processing for optional purposes such as marketing communications and non-essential cookies, where we have obtained your freely given, specific and informed consent. You may withdraw consent at any time. |
pkr78 processes your personal data for the following purposes:
pkr78 does not sell, rent or trade your personal data to any third party for commercial purposes. We may share your personal data in the following limited circumstances:
Our commitment: pkr78 will never sell your personal data to data brokers, advertising networks or any commercial third party for the purpose of targeted marketing without your explicit consent.
pkr78 operates internationally and may store or process your personal data in countries outside Pakistan. Where personal data is transferred to a country that does not provide a level of data protection equivalent to the standards applicable in your jurisdiction, pkr78 will implement appropriate safeguards to protect your data — such as standard contractual clauses, data processing agreements or other legally recognised transfer mechanisms.
By using the Platform, you acknowledge that your personal data may be transferred to, stored in and processed in countries outside Pakistan. pkr78 takes all reasonable steps to ensure that such transfers comply with applicable data protection requirements and that your data remains protected throughout.
pkr78 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus a minimum of 5 years after account closure, or as required by law. |
| KYC / identity verification documents | As required by applicable AML and KYC regulations — typically a minimum of 5 years from the end of the business relationship. |
| Transaction and financial records | Minimum of 5 years from the date of the transaction, or longer if required by applicable financial regulations. |
| Customer support communications | Up to 3 years from the date of the interaction, unless longer retention is required for dispute resolution or legal proceedings. |
| Self-exclusion and responsible gambling records | Duration of the exclusion period plus a minimum of 5 years, to prevent re-registration. |
| Technical / usage logs | Up to 12 months, unless required for longer periods for security investigation or legal compliance purposes. |
| Marketing consent records | Until consent is withdrawn, plus a reasonable period thereafter to demonstrate compliance. |
At the end of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
Subject to applicable law, you have the following rights in relation to your personal data held by pkr78:
To exercise any of the above rights, please contact the pkr78 support team using the contact details in Section 16. We may need to verify your identity before processing a request. We will not charge a fee for reasonable requests but reserve the right to charge a fee or decline requests that are manifestly unfounded, excessive or repetitive.
pkr78 uses cookies and similar tracking technologies to operate the Platform effectively, improve user experience and — where consent is given — for analytics and marketing purposes.
You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse all or some cookies, delete existing cookies and receive alerts when new cookies are set. Please note that disabling strictly necessary cookies will affect the functionality of the Platform. For more detailed guidance on browser-level cookie controls, refer to your browser's help documentation.
The pkr78 Platform is strictly intended for adults aged 18 years and over — or the higher minimum age required by the applicable Operator's license jurisdiction. pkr78 does not knowingly collect personal data from individuals under the applicable minimum age.
As part of the account registration and KYC process, age verification measures are applied to confirm that users meet the minimum age requirement. If pkr78 becomes aware that personal data has been collected from a person below the applicable minimum age without verifiable parental consent, that data will be deleted promptly.
If you are a parent or guardian and believe that a minor under your care has provided personal data to pkr78 without your consent, please contact us immediately using the details in Section 16. We will take prompt steps to investigate and, where appropriate, delete the relevant data.
pkr78 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:
Whilst pkr78 takes all reasonable precautions to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your own account credentials. Please notify us immediately at the contact details in Section 16 if you suspect that your account has been compromised.
The Platform may contain informational references to or links toward third-party online gaming operators ("Operators"). pkr78 is not responsible for the privacy practices of these third-party Operators, and this Privacy Policy does not apply to any data collected by them. When you navigate from the Platform to a third-party Operator's website, you do so subject to that Operator's own privacy policy and terms.
pkr78 strongly recommends that you read the privacy policy of any third-party website or service you access through or following your use of this Platform. The inclusion of informational references to third-party services does not constitute an endorsement by pkr78 of those services or their data handling practices.
pkr78 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law or Platform functionality. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email or via an on-Platform notification.
Your continued use of the Platform following the publication of any updated Privacy Policy constitutes your acceptance of the changes, to the extent permitted by applicable law. We encourage you to review this page periodically.
If any proposed change to this Policy requires your consent (for example, a new purpose for processing), we will seek that consent before implementing the change.
If you have any questions, concerns or requests relating to this Privacy Policy or to the way in which pkr78 processes your personal data, please contact our support team. Our contact email is provided below as plain text — it is not a clickable link.
Support Email (not clickable): [email protected]
When submitting a data rights request (Section 10), please include your full name, registered email address and a clear description of the request. We may need to verify your identity before processing the request.
We aim to acknowledge all privacy-related enquiries promptly and to resolve them within the timeframes required by applicable law. If you are dissatisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
For queries relating to responsible gambling, self-exclusion or account restrictions, please also refer to our Responsible Gambling page. For general information about how pkr78 operates, please visit our About Us page.
Have a question about your data or want to exercise a privacy right? Our support team is here to help. Alternatively, explore the rest of the Platform to understand how pkr78 works.